9 Non-Driving Jobs in the Trucking Industry

June 9, 2025

9 Non-Driving Jobs in the Trucking Industry

The trucking industry relies on more than just drivers to keep goods moving smoothly.

Many other non-driving jobs in the trucking industry, from brokers to mechanics, ensure operations run seamlessly. These are great career options for those interested in this sector who prefer to work off the road.

Let’s explore 9 non-driving jobs that keep the trucking world moving and offer rewarding prospects.

Freight Broker

Freight brokers act as middlemen between shippers and carriers, ensuring loads are delivered effectively and within budget. They negotiate rates, arrange shipments, and handle the necessary paperwork. This role is ideal for individuals with strong communication and negotiation skills.

Responsibilities:

Identify and connect shippers with available carriers.
Negotiate freight rates and terms with carriers.
Coordinate pickup and delivery schedules.
Manage logistics and shipment tracking.
Ensure compliance with transportation regulations.

Salary range: $68,000 – $113,000 yearly

Logistics Coordinator and Manager

Logistics coordinators and managers manage the supply chain processes to ensure efficient operations. They coordinate various departments, from procurement to delivery. These roles are suitable for professionals with knowledge of logistics software who excel in planning and problem-solving.

Responsibilities:

Plan and monitor transportation routes.
Collaborate with suppliers, carriers, and customers.
Manage inventory levels and warehouse operations.
Prepare logistics budget.
Resolve logistical issues and delays.
Implement cost-saving measures in logistics operations.

Salary range: $50,000 – $85,000 per year

Warehouse Manager

Warehouse managers oversee processes and operations in a warehouse. They manage staff and ensure the storage and distribution of goods. This role is ideal for those with strong leadership and management skills who thrive in dynamic, hands-on environments.

Responsibilities:

Handle the storage and shipping of goods.
Coordinate the logistics of loads with trucking companies.
Supervise warehouse staff and operations.
Maintain accurate inventory records and control systems.
Implement safety protocols.
Optimize warehouse layout and processes.
Communicate with suppliers, customers, and other stakeholders.

Salary Range: $60,000 – $90,000 per year

Customer Service Representative

Customer service representatives are the primary point of contact between a company and its customers. They ensure customer satisfaction by addressing inquiries and resolving issues.

Customer service representative jobs typically don’t require certifications. All you need is communication skills, patience, and a customer-focused mindset.

Responsibilities:

Address inquiries and complaints via phone calls and email.
Process orders and transactions.
Maintain records of customer interactions.
Track shipment status for customers.
Resolve service issues promptly.
Collaborate with internal departments.

Salary range: $35,000 – $50,000 per year

Safety Compliance Officer

Safety compliance officers ensure companies adhere to federal trucking laws and safety regulations. They are responsible for a wide range of tasks, including maintenance inspections. This role is best suited for individuals with certifications and knowledge of safety and regulatory compliance.

Responsibilities:

Develop and implement safety policies.
Conduct safety audits and inspections.
Monitor compliance with DOT and OSHA regulations.
Implement training programs for employees and drivers.
Investigate accidents and incidents.
Maintain driver qualification files.

Salary range: $79,000 – $102,000 per year

Transportation Analyst and Planner

Transportation analysts and planners optimize logistics and reduce costs by evaluating performance metrics. This job is great for analytical thinkers who enjoy data-driven decision-making.

Responsibilities:

Collect and analyze transportation data and other metrics.
Identify areas for cost savings and efficiency improvements.
Optimize transportation routes.
Plan and manage freight shipment schedules.
Monitor carriers and negotiate rates with them.
Collaborate with logistics managers to implement improvements.
Develop transportation models and forecasts.
Monitor industry trends and relevant regulations.

Salary Range: $70,000 – $90,000 per year

Fleet Manager or Dispatcher

Professionals in these roles work together to ensure the efficient and safe operation of trucks. Fleet managers manage the operations of a trucking company, overseeing the company’s fleet of trucks. Dispatchers handle daily logistics, scheduling, and routing of drivers. These are non-driving jobs that require organizational skills and experience managing operations.

Responsibilities:

Schedule drivers and assign loads.
Monitor truck maintenance schedules.
Collaborate with customers and drivers.
Manage fuel usage and other operational costs.
Maintain fleet records and documentation.
Ensure compliance with transportation regulations.

Salary Range: $75,000 – $102,000 yearly

Truck Driver Trainer or Driving Instructor

Driving trainers or instructors work at driving schools or trucking companies, teaching students how to operate trucks safely, obtain a commercial driver’s license, and understand industry regulations. Such jobs are for experienced drivers looking to mentor new drivers.

Responsibilities:

Conduct classroom and behind-the-wheel training sessions.
Teach safety protocols and regulations.
Assess driver performance.
Provide feedback and guidance.
Run background checks on students.
Ensure new drivers meet licensing requirements.

Salary range: $70,000 – $85,000 per year

Mechanic or Diesel Technician

Mechanics and diesel technicians repair trucks and trailers, ensuring they operate efficiently. They perform routine maintenance and address mechanical issues. Such non-driving jobs are for hands-on individuals with knowledge of diesel engines and truck systems.

Responsibilities:

Perform routine maintenance and inspections on trucks.
Diagnose and repair mechanical issues.
Order and install parts.
Keep maintenance records.
Ensure compliance with safety standards.

Salary range: $70,000 – $85,000 per year

Skills Needed for Non-Driving Trucking Jobs

Most non-driving jobs in the trucking industry require a combination of soft and technical skills.

Soft skills include:

Effective communication skills for coordinating team members, clients, and vendors.
Organizational skills for managing schedules, inventory, and documentation.
Problem-solving skills for resolving billing issues and other operational challenges.
Attention to detail to ensure compliance with regulations and maintain accurate records.

Technical skills include:

Knowledge of transportation management systems.
Proficiency with logistics software and databases.
Understanding of federal trucking laws as well as vehicle operations and maintenance.

Of course, a deep understanding of the trucking sector’s processes and standards is crucial for success in non-driving roles. This includes:

Cargo handling and shipping procedures
Safety standards and company policies
Equipment types and specifications
Cost factors and performance metrics

If you’re interested in a broker role, the best way to acquire this knowledge is by taking a special course, like our 90-Day Freight Broker Course.

How to Transition Into Non-Driving Jobs

Many professionals successfully transition into non-driving trucking jobs. Here are effective strategies that guide your career change:

Research different departments within trucking companies.
Identify transferable skills from your current or previous roles that align with your desired position.
Obtain additional training and certifications related to logistics, safety, or fleet management.
Apply for entry-level positions or internships to gain experience in your preferred area.
Network with industry professionals to learn about job openings and make connections.

FAQs

1. Will truckers be replaced by self-driving trucks?

Self-driving technology is advancing and has gradually integrated into the trucking industry. However, human oversight is crucial for complex situations and handling cargo safely.

While the transition can create jobs in fleet monitoring and technical support, truckers will not be completely replaced by self-driving trucks.

2. Are non-driving roles in trucking good career options for former truck drivers?

Yes, they bring valuable experience that’s highly sought after in the trucking industry. Their understanding of federal regulations, route challenges, and operations management makes them well-suited for other roles.

3. What kind of training or certification is needed for non-driving trucking jobs?

The requirements vary by position. Some roles only require on-the-job training, while others may need specific certifications.

Final Thoughts

There are many non-driving career opportunities in the trucking industry. These roles offer solid career paths for people who want to work behind the scenes in logistics and transportation.

If you’re interested in becoming a freight broker and want a clear, practical way to get started, our 90-Day Freight Broker Course is designed to help you succeed.

With step-by-step lessons, insider tips, and flexible formats (video, audio, and text), you can build your business and start earning in 90 days or less. Sign up for the course and take the first step toward your new career today!

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